Performance Golf Membership Cancellation Notice and Refunds
30 days’ notice is the published lead time to plan for when canceling a Performance Golf membership, and canceling within the first 30 days may qualify you for an initiation-fee refund. The simplest approach is to send a clear written cancellation request through customer service, keep proof that you sent it, and obtain written confirmation of the cancellation date and billing status.
What Canceling a Performance Golf Membership Involves
Before contacting customer service, make sure you are canceling a membership or recurring subscription rather than asking about a one-time product order. The cancellation request should identify your account, state plainly that you want to cancel, and ask for a written response.
A cancellation request and an email unsubscribe are different things. Unsubscribing from promotional emails can stop marketing messages, but it does not necessarily end a paid membership or prevent future billing.
The published cancellation details distinguish between the date you submit the request, the notice period before the membership ends, and whether an initiation-fee refund applies. That is why it is worth making your request in writing rather than relying on a phone conversation alone.
How to Cancel Your Performance Golf Membership
Match your situation to the information customer service will need before you send the request.
| Your Situation | Include in Your Request | Ask Customer Service to Confirm |
|---|---|---|
| You joined recently | Your join date, order number, and request for an initiation-fee refund review | Cancellation date and refund eligibility |
| You have been a member for a while | Your account email, order number, and direct cancellation request | Cancellation date and whether another charge is pending |
| You cannot find your account details | Your full name, email addresses you may have used, and payment descriptor | Which account was located and its cancellation status |
| You used an account portal | A screenshot or reference to the cancellation submission | That the online request was received and processed |
Step 1: Gather Your Membership Details
Collect the information that helps locate the right account before you contact customer service.
- Find your original order confirmation, welcome email, membership receipt, or prior customer-service correspondence.
- Write down the name on the account, the email address used when signing up, and any order or membership number.
- Note the date you joined and the date of your most recent charge.
- If you are asking about a refund, keep the receipt that shows any initiation fee you paid.
Do not send a full card number, bank-account number, or other sensitive payment details in an ordinary email. An order number and account email are usually more useful for identifying the membership.
Step 2: Send a Clear Written Cancellation Request
Use the customer-service contact method shown in your membership records, order confirmation, or official website. If there is both a contact form and an email address, sending the same request through the documented channel and retaining a copy gives you a better paper trail.
State that you are canceling the membership or subscription; do not leave it as a vague request to “stop emails” or “close my account.”
You can use this wording:
> Subject: Request to Cancel Performance Golf Membership > > > Name: [your name] > Account email: [your email] > Order or membership number: [number, if available] > Join date: [date, if known] > > Please confirm in writing: > – the effective cancellation date; > – whether any additional membership charge is scheduled; > – whether the initiation fee is eligible for a refund; > – confirmation that recurring membership billing will stop after cancellation takes effect.
Keep the request short and specific. Customer service should not have to guess whether you want to pause, change, or fully cancel the membership.
Step 3: Save Proof of the Request
Save a copy of the message before sending it, then keep any automated acknowledgment, case number, or reply you receive.
If you submit the request through an online form or account page, take a screenshot that shows the date, time, and successful submission message. If the page provides a reference number, add it to your saved records.
Written proof of the request protects you if the cancellation date or a later charge is questioned.
Step 4: Get Written Confirmation Before Treating the Membership as Canceled
A request is not the same as a completed cancellation. Wait for customer service to confirm that it has accepted the request and state when the membership will end.
The confirmation should identify your account and address any initiation-fee refund decision. Keep that message until you have reviewed the account activity that follows the cancellation.
Refunds, Notice Periods, and Pending Charges
The published cancellation terms provide for a refund of the initiation fee when a member cancels within 30 days of joining. After that initial period, the initiation fee is not refundable.
That policy refers specifically to the initiation fee. It does not automatically establish that every charge associated with a membership, subscription, product order, or renewal will be refunded. Ask customer service to identify any pending charge and put its answer in writing.
Do not wait until a renewal or billing date to submit your request. Because the membership cancellation uses a notice period, sending the request promptly gives customer service time to process it and gives you a dated record of when you acted.
What to Do If Customer Service Does Not Confirm Cancellation
If you do not receive a clear response, follow up using the same email thread or case number so your request history stays together. Restate the date of your original cancellation request and ask for the account’s status.
You can also try another documented contact method from the official website or membership correspondence. Include the earlier message, order number, and any reference number so the next representative can see that the request is already open.
Do not assume that refusing payment, replacing a card, or disputing a charge cancels the membership. Those actions can create a separate billing issue while leaving the cancellation request unresolved.
If a charge appears after you received written confirmation that recurring billing would stop, contact your card issuer or payment provider with the confirmation, your cancellation request, and the transaction details. Describe the situation accurately: you authorized the original membership but are questioning a later charge that conflicts with the written cancellation confirmation.
How to Confirm Your Performance Golf Membership Is Canceled
A useful cancellation confirmation does more than say “we received your message.” It should make clear that the membership has been canceled.
Review the confirmation for these details:
- Your name, account email, order number, or another account identifier
- A direct statement that the membership or subscription is canceled
- Whether recurring charges will stop
- Whether an initiation-fee refund is approved, denied, or still under review
- Any refund amount, method, or expected processing information if a refund is approved
Also check the membership area, if you have one, and review later payment statements for charges that do not match the written confirmation. Keep your cancellation records together: the original request, automated acknowledgment, customer-service replies, and any refund notice.
Frequently Asked Questions
How Do I Cancel My Subscription With Performance Golf?
Send a written cancellation request through the customer-service route listed in your order confirmation, membership records, or official website. Include your account email and order number, ask for the effective cancellation date and future billing status, and keep the written confirmation.
Can I Cancel a Golf Membership?
Yes, you can request cancellation of a golf membership by contacting the membership provider and clearly stating that you want to end the recurring membership or subscription. Submit the request in writing and retain the confirmation that identifies the account and cancellation date.
What Is Performance Golf’s Refund Policy?
Performance Golf’s published cancellation details provide an initiation-fee refund when cancellation occurs within 30 days of joining. After 30 days, the initiation fee is not refundable, so ask customer service to confirm whether your particular payment qualifies and whether any other charges are affected.
Does Unsubscribing From Performance Golf Emails Cancel My Membership?
No, unsubscribing from emails normally stops promotional messages rather than ending a paid membership. Send a separate written cancellation request to customer service and ask for confirmation that recurring membership billing will stop.
